Need help with Pianello? Our support team is here to assist you.
To help us assist you more efficiently, please include the following information when contacting support:
We strive to respond to all support inquiries within 2 business days (Monday through Friday, excluding holidays). For urgent issues affecting your ability to use the app, we'll prioritize your request.
You might find quick answers to common questions by:
We love hearing from our users! If you have ideas for new features or improvements to Pianello, please share them with us at help@pianello.app. Your feedback helps shape the future of the app.
For requests related to your personal data, including:
Please email us at help@pianello.app with "Data Request" in the subject line. We will respond within the legally required timeframe.
Your practice journey is important to us. Don't hesitate to reach out if you need assistance.
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