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Privacy Policy

Last updated: November 20, 2025

At Pianello, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our practice tracking application.

1. Information We Collect

Practice Data

We collect information about your piano practice sessions, including:

  • Practice session duration and timing
  • Repertoire and pieces practiced
  • Practice notes and observations
  • Progress tracking and goals
  • Technical exercises and scales practiced

Account Information

When you create an account, we may collect:

  • Email address
  • Display name or username
  • Profile preferences and settings

Device Information

We automatically collect certain information about your device:

  • Device type and operating system
  • App version and usage statistics
  • Crash reports and error logs

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Pianello service
  • Track your practice progress and generate analytics
  • Sync your data across multiple devices
  • Improve our app's functionality and user experience
  • Send important updates about the service
  • Provide customer support when needed

3. Data Storage and Security

Cloud Storage

Your practice data is securely stored in the cloud to enable synchronization across your devices. We use industry-standard encryption to protect your data both in transit and at rest.

Data Retention

We retain your practice data for as long as your account remains active. You can request deletion of your account and all associated data at any time.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist in app functionality (under strict confidentiality agreements)

5. Your Rights and Choices

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Export your practice data
  • Opt out of non-essential communications

6. Children's Privacy

Pianello is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: help@pianello.app

Address: Leon Fellner e.U., Eckertstrasse 73/3, 8020 Graz, Austria

We will respond to your inquiry within 30 days.

10. Consent

By using Pianello, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.